Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people.

Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support.

Responsibilities include:

Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required.

Setting up new users/desk moves

Installing software and hardware upgrades

Repairing and maintaining IT systems, servers and networks.

Providing Backups and Disaster Recovery.

Creating and updating any relevant technical documentation.

Assisting with any existing and new IT projects.

Skills/Experience required:

Experience with Office 365 support and administration

Knowledge of Azure (desirable)

Microsoft Exchange

Active Directory

Windows Server/Window Operating Systems

Understanding of IT security policies/procedures

Excellent communication and troubleshooting skills

This is a fantastic opportunity to join a close-knit and supporting IT team, dedicated to providing outstanding end-user support. If this sounds like your ideal next role, please apply now for consideration or contact Georgina on/for more information.

For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.