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Your new company My client's mission is to creatively empower people, enabling them to thrive in their communities by providing essential tools and resources. This opportunity allows you to work for a company that prioritises others and gives back to the community. Your new role This role will be the first point of contact for IT support for the Group. Support tickets are raised through the IT Help Desk by our users. This role provides all first line hardware and first line software support for group services and remote offices. The role will also provide second line support with assistance... more ->
Location: 1 day a week onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA's candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible 0800-1800 hrs range Monday to Friday Salary: £48,500 p.a Benefits: Pension contribution 3% 20 days annual leave plus bank holidays Westfield Health cash back scheme (following 6 months service) We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working... more ->
Application Security Lead City of London (Hybrid) Up to £115,000 per annum + annual discretionary bonus On behalf of a leading financial services organisation, I am seeking an Application Security Lead. Operating as a function of Cyber Defence under Information Security, you will lead the purple teaming and build out functionality, and ensure the firm is well positioned to prevent and detect modern cyber-attacks. As the business embarks on their flagship refresh projects, you will be responsible for ensuring these tools are fit for purpose through the delivery of threat-led sprints, and the... more ->
Title: Contract IT Support Engineer Office Location: Camberley, Hampshire (Monday to Friday) Duration: 6 months (immediate start) IR35: Small Company Exemption Key Responsibilities: Provide BAU IT support for multiple end clients Triage, diagnosis, & support service desk support calls though a ticketing system Provide end user 1st/2nd line support across multiple devices, including, but not limited to Windows OS Telephony systems - previous telecoms industry experience is desirable Active Directory & Group Policy Network and security understanding - Firewalls, routing, VPN etc. Office 365 or... more ->
Role: 1st Line Support - Service Desk Rate: Up to £400 p/d Inside IR35 Location: South Wales HQ - 4 days p/w Duration: 6 months As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300. Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role. Experience Required: Experience in a Service Desk environment supporting 700+ employees in an ITIL setting. Strong knowledge of... more ->
Job Title: Security Systems Technician Contract: 6 months - Outside IR35 Up To £550 p/d Location: Remote We are seeking a WinGuard Specialist to join our security consultancy team, specializing in the management of bank branch security systems. The role involves installing WinGuard onto pre-built Servers and ensuring seamless integration with existing systems. The ideal candidate will possess expertise in WinGuard, with the ability to effectively train others in its use, install and manage cameras, and add new cameras as needed. This position requires transferring approximately 500 cameras... more ->
Job Title: Specialist Technical Support Level 3 Location: West Midlands (Hybrid) Permanent Salary: £42,005 Are you a highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so, we have an exciting opportunity for you! The Role: As a Specialist Technical Support Level 3, you will be an integral part of our Specialist Technical Support Team. Your responsibilities will include providing technical support to both internal and external customers, ensuring the... more ->
2nd Line Server Support | £40 - £50K | Kent (Remote working 4 days a week) - Security Tools An excellent opportunity has arisen within a global, field leading client of ours based in Kent who are currently looking for a 2nd Line Server Support Specialist with knowledge of Security Tools. Overview A strong and consistent personality is required to take responsibility for all elements maintaining minimum security application and patch levels on ~800 Servers across the EMEA region. Working remotely, with in-country hands where necessary, the role holder will be required to focus on creating and... more ->
1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise... more ->
3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet - Home/Birmingham -£35,000 - £42,000 + £4,200 car allowance + on-call Do you want to join a thriving team at a business that will support your professional growth? Be in involved in some of the most exciting Networking services that are available in the market currently? A fantastic opportunity to join one of Europe's leading providers of IT services and solutions. The current demand for their Network Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd... more ->
2ND LINE SDWAN Support Engineer - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2nd Line SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year.A national security clearance is required for this role but candidates not holding this level of clearance might be considered* We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our new to market offering of Software Defined WAN solutions. We are looking for... more ->
1st LINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis. What you'll need to succeed Candidates will... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
Trade Systems Application Support Engineer Contract: Until the end of the year, will be a rolling contract Location: London, 4 days per week onsite Inside IR35 Responsibilities: Day to day support of trading systems within a Front Office environment Handle queries over the phone and in person from Traders Take ownership of dealing with issues efficiently Skills: 2/3 years of FO application support experience within Rates/Credit/FX desks Exposure of working with traders and sales Desirable knowledge of any of the FO trading systems like Murex and/or ION Please Apply! Carbon60, Lorien & SRG -... more ->
M365 Administrator & Senior Support Analyst (Non-Messaging) Initial 6 Month Duration Contract (Inside IR35) Home Working United Kingdom We are seeking a Contract M365 Administrator & Senior Support Analyst (Non-Messaging) to work with our client's Administration & Support team. The remit of this team is global and extends to all aspects of Administration & 3rd line support relating to the infrastructure and services, independent of location. In this role, you will provide Administration & Support for the timely resolution of incidents and problems, maintain, and optimise applications and... more ->
We are actively seeking an IT Support Specialist to work alongside the IT Team in Singapore and a Managed Service Provider to support end users and IT infrastructure in our London office. This position will report directly to the Head of Information Technology. You will be a hands-on technical support with experience and responsibility for the entire infrastructure environment and end user. Accountabilities: Responsible for 1st line support for the IT infrastructure and end-user, including but not limited to New Starter IT setup and training Active Directory Basic networking Windows Servers... more ->
3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues... more ->
2nd Line IT Support Engineer - Chippenham (onsite) An exciting opportunity has arisen for a 2nd Line Support Engineer to join an award-winning company in Chippenham. This role is ideal for an experienced IT support professional ready to take the next step in their career. 2nd Line IT Support Engineer Responsibilities Provide ongoing support to the 1st Line Team to help upskill and improve knowledge To support and maintain Microsoft Server/Desktops and Azure Cloud environments Resolve customer issues within the agreed SLAs Escalate issues to the 3rd Line Support Team where necessary Undertake... more ->