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Business Application Support Analyst: (Acturis) - Permanent - UK (mostly remote) We recently partnered with one of the fastest-growing groups of insurance intermediaries in the UK. This group specializes in creating insurance risk solutions and offers a wide range of insurance specializations. They are currently looking for a Business Application Support Analyst with Acturis experience.You will be part of a team that is an integral part of acquisition application integrations, and responsible for the support/BAU configurations whilst being responsible for the change request cycle. This role... more ->
System users support Supporting JRIE Applications to enable them to run safely in the production environment with the cooperation of others across the JRIE development team and other EMEA/NYC (New York) based IT departments. Supporting JRIE staff with their PC matters and administration work involving raising requests for role access of applications. In day to day tasks, the role holder is expected to act as one of 1st Line resources and is also required to have discussions with 2nd Line people (usually JRIE Application developers) to resolve and manage systems issues. Establishing System... more ->
3rd Line Support Engineer - Nottingham/Remote - 3 months to perm - Inside IR35 Here at Lucid we have an exciting opportunity for an experienced 3rd Line Support Engineer. This will be on a hybrid basis split between Nottingham and remote working. There will be occasional travel to different sites around the UK, with expenses paid. Responsibilities & Skills required: Visit customers on site UK wide to carry-out consultancy, installations & support. Pre-delivery configuration and testing of Servers and workstations to customer specifications. Help with unpacking and setting up of Servers and... more ->
Senior Desktop Support - VIP Support onsite 5 days a week We are working with one of our bigest Financial Services clients who are based in the heart of the City. We are looking for an experienced Senior Desktop Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customer service experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active... more ->
Onsite IT Support Engineer - Potters Bar/London - Temp to Perm Here at Lucid we have an exciting opportunity for an experienced IT Support Engineer, this will be onsite in Potters Bar with occasional travel to Canary Wharf, London. This will be on a 3-month initial engagement, with a view to go permanent. Duties and Responsibilities: Install and configure computer hardware operating systems and applications Building devices using SCCM, Intune and similar Monitor and maintain computer systems and networks Talk clients through a series of actions, either face-to-face or over the phone, to help... more ->
2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2nd line Support Engineer providing support and technical project implementation. This position sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German... more ->
Senior Pension Technician - UK Remote Working Elevate your career with a prestigious role at a leading pensions company known for its global reach and commitment to excellence. What is in it for you: This role offers the flexibility of remote working within the UK Competitive salary range of £35,000 to £45,000 Supportive and inclusive culture The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension Cycle2work scheme As a Senior Pension Technician, you will: Be at the forefront of managing complex data,... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German listening,... more ->
3rd Line Support Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic... more ->
Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION... more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response... more ->
Lead Desktop Support Engineer, Trading Company - Financial Organisation. Experience: Hardware and software support Experience of VMware required Active Directory Experience of Citrix desirable Experience of SCCM or similar for endpoint Client Management desirable Experience of Lotus Domino basic administration Experience of current MS Office products including Outlook Knowledge of Bloomberg Professional Please reply ASAP with CV if interested. 2 days a week in office, hybrid setup. Scope AT acts as an employment agency for permanent recruitment and employment business for the supply of... more ->
Trading Floor Support Engineer - Banking £350 per day (inside IR35 via an Umbrella Company) Hybrid - 3 days in City of London office, the remaining days can be worked remotely Tenure - 6 months extendable This is a tremendous opportunity with a very large and prestigious organisation for someone with substantial previous experience of providing 2nd line support in a trade floor environment! Alas, the client will not consider anyone that has not worked on trading floor support role for at least 5+ years. It does have the advantage of being a very long-term role and previous engineers in such... more ->
The Opportunity: ISR are recruiting for an Application Support Team Leader (SQL & Azure) on behalf of a multi-national technology company. The successful applicant will have a background in application support, SQL Server and MS Azure. You will play an important role in leading a team consisting of x1 Application Engineer and x2 Application Testers, while still being involved in support from a technical perspective. Skills and Experience: BTEC or higher in a technical discipline (eg Computer Science) At least 3 years' experience in application support and troubleshooting Knowledge of the... more ->
We have an excellent job opportunity for a Deskside Support Engineer to support our client's existing team on site in Dumbarton. The role is an initial/rolling 12 month FTC which is 5 days per week on site, with half days on Fridays. For this role you would require the following skills and experience:- 3+ years user support experience. Working in the front line, helping users to resolve complex technical IT issues. Possessing excellent client facing skills, natural problem-solving and analytical skills and contributing to the development of best practice, procedures and policies. Supporting... more ->
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: Private Health Care, Pension, Retail Discounts and much more! Client Details A Leading Financial Services Business. Description You'll be joining a leading financial services company and will work with a fantastic team of individuals in order to deliver top notch service to all end users. To be... more ->
Leading communications company based in a picturesque location near Swindon requires an IT support Team member with good 1st & 2nd Line support experience. The role requires a customer-focused individual with experience in Windows 10/11 OS support and administration. Any Mac experience would be highly beneficial. Your responsibilities will be: Take ownership of user problems Perform technical diagnosis and fix issues Document calls using the ticketing system Follow set processes and procedures to ensure a high level of customer satisfaction. You must be assertive, with excellent... more ->
Client Details A leading construction company. Description This role is for an Application and Project Support Analyst to work within the Business Applications and Analysis team to provide support for my clients platforms across the group business, in particular, Finance systems. Primary Responsibilities: - To understand the key systems in use and be able to provide assistance on a day-to-day basis when required. Becoming a fully competent systems administrator in a variety of key business applications, including Odessa (Contract Management System), Exact Finance system and other in house... more ->