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Job Details


ROE Compliance Analyst - Spectrum Enterprise (Full Time)

Location: Charlotte, NC Country: United States of America
Client Reference Code: 228148
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights

The ROE Compliance Analyst supports the territory management strategy by executing tactical Salesforce account control processes and by conducting and acting upon a variety of audit mechanisms that drive sales compliance with territory management policies and procedures.

What you will do
  • Manage the new Salesforce account creation process, validating and processing requests to support order processing and account management activities
  • Pro-actively manage a departmental case queue to address requests for support from Sales to ensure outstanding support is provided to the sales organization through consistent attainment of aggressive service level objectives
  • Conduct routine audits of accounts and account assignments to ensure sales channel integrity, resolving account assignment errors as needed
  • Improve data integrity through ongoing hygiene of accounts and related account data, execute mass data loads as needed
  • Work with sales leaders as necessary to review audit findings and provide coaching on territory management policies to sales associates as needed
  • Identify and implement best practices that improve departmental operational effectiveness and enhance overall sales productivity
  • Ensure consistent and continuous application of the sales rules of engagement across sales channels
Required keys for success
  • Five or more years of accounting, finance or sales operations experience
  • Five or more years of sales experience in Customer Relationship Management (CRM) or Related Database Applications
  • Accounting or financial background with ability to effectively conduct audits on complex data sets
  • Deep familiarity with U.S. geography and general market demographics
  • Familiarity and experience with administration of sales CRM systems (eg, Salesforce)
  • Ability to document, prepare and present data-driven presentations
  • Ability to make decisions and solve complex problems while working under pressure
  • Ability to manage multiple projects simultaneously
  • Ability to consistently meet deadlines to ensure client satisfaction
  • Effective communication skills with all levels of management and company personnel
Your education
  • High school diploma or equivalent (required)
  • Bachelor's degree in Internet technology or related field (preferred)
What you can expect
  • Office environment
  • Some travel required

Job Code : SCH340 Territory Management Analyst Exempt

Posted Date: 11 Oct 2018 Reference: JS3247_228148BR Company: TMP Worldwide Contact: Click Apply