OverviewThis position allocates technical resources and associates within the Information Technology (IT) department of the Bank. Manages an associate team to ensure effective delivery of service and project results.

Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr.

Director of Platform Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. ResponsibilitiesTalent development and performance management; coaching, and developing a culture of inclusivity and collaborationPartner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organizationDevelop annual team operating budget and maintain contracts that support your areas of responsibilityStrategic planning, quarterly business reviews and building relevant metrics for key insightsEnsuring the productivity, career development, and satisfaction of your teamsCoaching, mentoring and onboarding new team membersManaging Windows Server operations, maintenance and incident managementIdentifying and coordinating incident response, security reviews, and infrastructure trainingIdentifying future technical needs and creating a technical strategy with plans to meet themOverseeing cross-functional initiatives with the engineering organization, and evangelize operational best practicesProviding input to help us continuously grow and improveEstablishing and enforcing security controls & baselineslicensing managementOwnership of provisioning & decommission automation & orchestration processesDisaster Recovery planningThe base pay for this position is relative to your experience but the range is generally $110,152 to $190,930 per year.

This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefitsQualificationsBachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineeringSkills: Highly skilled people manager that is capable of optimizing team performance by investing in and coaching individual team members and fostering an environment where engineers can thrive.

A clear understanding of FFIEC and SOx regulatory requirements for a large financial institution.Knowledge on providing technical support for security and compliance auditsThe ability to proactively identify and solve challenges that negatively impact team velocity and successful deliveryEnhancing our infrastructure offering by applying industry best practices and processesBrainstorming solutions to - and refining the scope of - your team's infrastructure work4+ years in a management or technical lead role10+ years of experience supporting infrastructure environments as an individual contributor in an enterprise environmentExpertise in designing and evangelizing secure deployment policies, procedures, and processesExperience helping to make technical decisions and providing guidance to solve problemsA great communicator who can succinctly explain complex technical conceptsAvailability for supporting critical incidents, ensuring prompt and effective responses to business-critical alerts outside of regular working hoursExperienced with leading technical root cause analysis (RCA) discussions with application teamsJob type: FULL TIMECategories: Information Technology.