Responsibilities
:Assess and identify technological needs within the organization and provide strategic recommendations to business decision-makers.Act as the primary liaison with our IT helpdesk service provider and support technicians to ensure efficient resolution of technical issues.

Oversee the maintenance of company hardware and software programs to ensure optimal performance and reliability.Facilitate the timely update and upgrade of technological equipment across all departments.Lead the implementation of company-wide technology updates and develop comprehensive documentation and training materials for new employees.

Collaborate in the development, deployment, and security of software systems to meet organizational needs.Identify opportunities for process improvements, automation, and optimization of existing systems and applications.Champion consistent, scalable, and reusable processes and lifecycle management principles throughout the organization.

Play a key role in the development and maintenance of Grayscale's Office 365 environment, ensuring scalability, performance, and operational efficiency.Communicate delays and remediation plans effectively across departments and stakeholders.Develop and maintain software systems that comply with regulatory requirements and support organizational obligations.

Foster effective collaboration with external integration partners to ensure the delivery of high-quality results.Stay abreast of emerging technologies and rapidly acquire new skills, facilitating informed discussions on various approaches with teams and stakeholders.Qualifications:Minimum of 5-7 years of experience in IT infrastructure management.

Proficiency with modern cloud environments such as Microsoft, Google, AWS, and Cloudflare.Highly organized and self-motivated, with the ability to work independently and thrive in a fast-paced team environment.Bachelor's Degree or equivalent practical experience.

Experience working in an agile environment.Excellent written and verbal communication skills.Strong problem-solving and critical-thinking abilities.

Up-to-date knowledge of the latest IT developments.Ability to convey highly technical concepts in simple terms.Proficient research and analysis skills.Date Posted2024-04-03.