SFDC DevOps with CopadoSan Jose, CA Responsibilities Provide customer support/service on the DevOps tools2. Timely support internal & external customers on multiple platforms3.

Resolution of the tickets raised on these tools to be addressed& resolved within a specified TAT4. Ensure adequate resolution with customer satisfaction5. Follow escalation matrix/process as soon as a resolution gets complicated or isn't resolved6.

Troubleshoot and perform root cause analysis of critical/repeatable issuesQualificationsSalesforce Certifications with minimum 5 years of experience in Copado DevOpsSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.Industry:Computer SoftwareEmployment type:C2CExperience:N/A.