Department SummaryDISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.

We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH.

Job Duties and ResponsibilitiesObjectives of this RoleUnderstanding and documenting the performance and scalability non-functional requirements including SLI/SLOs. Validating requirements with Business StakeholdersManage SLI/SLOs of customer facing interfaces as well as backend services and provide improvement plans for non-complianceDevelop custom dashboards in New Relic to represent a holistic view of system operational healthImprove reliability, quality, and time-to-market of our suite of software solutionsSupport release engineering by providing automation support as well as push changes to production when manual intervention neededMeasure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improveProvide primary operational support and engineering for multiple large distributed software applicationsDaily and Monthly ResponsibilitiesGather and analyze metrics from both operating systems and applications to assist in performance tuning and fault findingPartner with engineering teams to improve services through rigorous testing and release proceduresParticipate in system design consulting, platform management, and capacity planningModelling areas of risk to estimate latency characteristics and capacity requirements. Typically, this will either be refining the workload and modelling how it applies to a set of components, or working with component suppliers to estimate capacity requirements.

Create sustainable systems and services through automation and upliftsBalance feature development speed and reliability with well-defined service level objectivesSkills, Experience and RequirementsRequired Skills and QualificationsBachelor's degree in computer science or other highly technical, scientific disciplineAbility to program (structured and OO) with one or more high level languages, such as Go, Java, C/C+, Ruby, React Native and JavaScriptExperience AWS cloud services like EC2, S3, Cloud Front, EKS as well as dynamic resource management frameworks (Kubernetes)Experience in any one of the application performance management tool (preferably New Relic), EFK stack and log analysisA proactive approach to spotting problems, areas for improvement, and performance bottlenecksAbility to drive a collaborative approach across business functions, and external partnersPreferred QualificationsPrevious success in technical engineeringCoding experience beyond simple scripts_KTOSalary Range Compensation: $140,000.00/Year - $180,000.00/Year Compensation and BenefitsWe also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.? The base pay range shown is a guideline.

Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check