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As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to: Perform design and equipment submittal review for new Data Centers in your region. Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. Directly support operational issues with ad-hoc training, complex... more ->
As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting hardware based problems. You are able to troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. With increased knowledge and experience you become an escalation point for junior technicians and become responsible for creating and maintaining documentation on technologies you support. Issues are escalated to the appropriate resolver groups when necessary. You understand common IT... more ->