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Brookfield, WI Full Time Posted by: Techtronic Industries North America, Inc. Posted: Thursday, 19 November 2020
 
 
Reporting to the Sr. Manager IT Infrastructure, the IT Manager Infrastructure (Network/Telephony) supports Milwaukee Tool's networking and telephony infrastructure including associated services. Contributes to the overall positive disposition of the IT Services department and Milwaukee Tool. This role consists of leading a group skilled IT network engineers, administrative network support tasks, assisting with enterprise project management, and partnering with the business to enable the use of technology for Milwaukee Tool.This is a hands-on role; the manager is responsible for all technical aspects related to the role, as well as leading the team to meet business requirements.Responsibilities:+ Provide support for enterprise systems including but not limited to:+ Cisco, Juniper, Aruba, and Palo Alto network infrastructure+ Network Monitoring and Alerting+ AudioCodes and Microsoft Teams cloud PBX+ Hardware Implementation and support for network and telephony, both local and remote.+ Utilize monitoring and performance tools to identify and resolve infrastructure needs.+ Create and maintain network documentation.+ Provide end user support and resolution for network, telephony, and other systems issues.+ Possible travel to assist and support projects at remote locations.+ Partner with management to Identify process performance opportunities, collaborate with required stakeholders to identify and implement process changes or system capabilities/enhancements to improve process performance.+ Provide coaching and feedback to team members.+ Organize and prioritize support and enhancement requests for the team.+ Lead infrastructure IT projects, including the design and deployment of new IT systems and services.+ Help define IT infrastructure strategy, architecture, and processes.+ Troubleshoot hardware and software issues related to storage, compute, cloud, etc.Requirements:+ Bachelor's Degree in Computer Science, Business Administration, Liberal Arts or equivalent experience.+ Minimum 5 years of experience designing, implementing and supporting infrastructure systems.+ Minimum 2 years leading a team of infrastructure engineers.+ CCIE, CCNP, JNCIE, JNCIP, or equivalent a plus.+ Attention to detail and ability to follow standard operating procedures.+ Understanding of networking and telephony technologies, TCP/IP, DNS, DHCP, SIP, etc.+ Basic understanding of AAA platforms such as Radius and/or TACACS.+ Hands on experience in many of the following:+ Cisco, Juniper, and Aruba configuration.+ MPLS, BGP, OSPF, RSTP,+ Solarwinds Orion+ Wireshark packet captures and analysis+ Network performance analysis.+ Occasional lifting of equipment, supplies and materials.Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledWe endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Brookfield, WI, United States of America
IT
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JS787_1362079674
11/19/2020 8:22:08 PM


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