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Chicago, Illinois - USD Full Time Posted: Wednesday, 13 September 2017
 
 

Combined Insurance, is seeking a IT Training Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

DESCRIPTION OF DUTIES:
  • Act as primary liaison between Training and IT teams
  • Manage training iPads used in Sales School each week
    • Update iOS and apps as needed
    • Troubleshoot issues
    • Maintain inventory control
  • Assist sales trainers with iPad and network questions
  • Each week coordinate all phases of tablet setup for new agents including:
    • LAN ID creation
    • MobileIron enrollment
    • Microsoft Dynamics CRM set-up
  • Manage relationship with mobile device configuration vendor
  • Manage iPad and accessory inventory
  • Manage Verizon data lines
  • Provide troubleshooting support for new agents
  • Proactively manage issues/risks and escalate them as needed
  • Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service with an attention to detail
  • Provide reporting to Sales team to assist with iPad recovery

SKILLS & EXPERIENCE:
(Required)
  • Excellent verbal and written communications skills
  • Exceptional attention to detail
  • Strong analytical and problem solving skills
  • Strong relationship management and interpersonal skills
  • Intermediate/Expert in Microsoft Office Excel and other Microsoft productivity tools
  • Experience working with iOS or other tablet technologies
  • Ability to effectively work with users of various levels

(Desired)
  • Experience supporting a training environment
  • Experience with MobileIron or other MDM solution
  • Experience with Microsoft Dynamics CRM
  • Experience with Apple Device Enrollment Program
  • Experience working in a support/Help Desk environment
  • Knowledge of insurance company processes


EDUCATION:
  • Associate or Bachelor's Degree in Computer Science or related field is preferred.
  • Or equivalent work experience, including 5 years of working in a support or training environment.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company is one of the world's largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

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At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Travel - Yes, 25 % of the Time
Job Posting - Sep 12, 2017, 11:46:51 AM



Chicago, Illinois, United States of America
IT
USD
Combined Insurance
Combined Insurance
JS3569489/270837497
9/13/2017 4:54:53 PM

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