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Largo, Florida - USD Full Time Posted: Thursday, 12 July 2018
 
 
This position will be a hybrid role; Application support, with a strong focus on creation of desktop tools to improve efficiency of the team
Uses tools and established fact-finding procedures to evaluate network, application and data processing issues. Provides resolution or escalation.
Collects proprietary logs/reports to assist in root cause analysis of system/service events.
Interprets third-party documentation and protocol specifications as necessary
Provides feedback to business and development teams with a degree of technical competence to fully describe ongoing issues and potential solutions.
Maintains current knowledge of Elavon product/service offerings; payment industry standards; and customer integration methods
Participates in the on-call support rotation schedule (approx. 5 weeks per year)
Uses application development skills to build and maintain Windows based Thin Client application(s).
Qualifications Basic Qualifications (we can't edit this part)
  • Bachelor's degree, or equivalent work experience
  • Three or more years of experience in application development or systems administration
Preferred Skills/Experience
  • Strong command line experience (Linux, Unix, and Windows)
  • . Net or Windows Thin Client development skills
  • Basic SQL query skills.
  • Working knowledge of modern communications and file transfer protocols TCP/IP, SSH, SFTP, etc.
  • Strong documentation skills, MS Office and Visio (or other flowcharting) experience.
  • Working knowledge of IT service and change management
  • Working knowledge of software distribution and installation/support
  • Basic knowledge of application delivery including release management
  • Well-developed problem-solving skills with accuracy and attention to detail
  • Ability to work cooperatively and professionally with co-workers, customers and management
  • Strong verbal and written communication skills


Largo, Florida, United States of America
IT
USD
U.S. Bank
U.S. Bank
JS2365_00B903C4BD462BC3F1087A0A05A9C4D6/472999566
7/12/2018 5:59:00 AM

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