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Fresno, California - USD Full Time Posted: Thursday, 14 September 2017
CSU Job Listing Details

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Job ID: 13230

Job Title:

Operating Systems Analyst - Career or Expert

Appointment Type:


Time Base:


Date Posted:

June 4, 2017

Closing Date:

Open until filled

Link to Apply Online:

Campus Employment Homepage:



Salary Range (Career Level): $4,372 - $9,683 per month

Anticipated Hiring Range: $4,372 - $6,010 per month

Salary Range (Expert Level): $6,249 - $10,857 per month

Anticipated Hiring Range: $6,249 - $6,700 per month

Note: This is a full-time, probationary, exempt position.

Note: Multiple positions may be filled from this recruitment. Incumbent(s) may be classified as either Career or Expert level depending on qualifications and experience.

Organizational Description:

Technology Services provides centralized administrative information, core, and desktop support services to the Fresno State campus community. The staff are a well trained team dedicated to providing effective and quality technology services and support that are integrated into the daily activities of the university community.


Working under the general supervision of the Director of Systems and Digital Infrastructure and the leadership and general direction of a senior level Information Technology professionals (Expert Level), Technology Services Systems administrators provide technical support, implementation, administration, and lifecycle planning of central Servers and applications/services used by the campus community. This includes varying levels for the analysis, installation, modification and maintenance of operating systems, utilities, databases, and related software and systems and maintaining the availability, integrity, security and reliability of assigned systems. Server platforms used for centrally supported services include Linux, VMware and Windows Server.

Incumbents at the career level work relatively independently and possess the experience to be proficient in performing most or all of the work assignments defined for their position. This position is expected to have the majority of its ongoing work assignments in one or more of the core functions defined in Major and Secondary Duties below; however, work assignments from a related core function in other IT classifications may also be included. The incumbent serves as a subject matter expert on assigned topics and for multiple systems and is expected to participate in meeting the requirement to have staff on-call to respond to critical systems issues and to perform needed maintenance after hours and on weekends as appropriate.

Incumbent will be expected to allocate priority and time to the duties mentioned below based upon direction from the manager to whom they report. The manager will communicate these priorities and time allocation at least annually and when necessary.

Incumbent will also be expected to maintain positive professional relationships with members of the workgroup, division and campus community. This would include:

Maintaining positive customer relations by providing effective support for assigned systems and communicating in a timely and professional manner.

Collaborating with colleagues and customers in a respectful manner.

Working to meet or exceed the expectations of customers and co-workers.

Comply with and maintain up to date knowledge of campus and system policies through ongoing training.

Maintain regular attendance and respect the time of others by arriving promptly for work, meetings and other events.

Position Summary:

Major Duties of the job include:

Operating System Development/Installation: Ensure operating system software is properly installed, tested, and tuned to maximize operating efficiency.

Operating System Programming/Modification: Customize and upgrade operating and related systems to meet ongoing user needs. Create and modify code to interface with systems, applications, databases and third party APIs to meet ongoing campus needs.

Operating Systems Maintenance: Monitor and maintain operating and related systems to ensure minimal interruption of production systems and to maintain maximum system availability.

Problem Diagnosis and Resolution: Diagnose and resolve operating system, hardware and program failures.

Operating Systems Performance and Capacity Analysis: Evaluate level of systems operation and recommend measures to improve overall performance. Evaluate utilized and available capacity of systems and recommend measures to ensure adequate capacity for operations and growth.

Operations Support: Provide technical support to computer support and applications programming staff to ensure availability of production systems. Consult with department staff and other members of the University community on technical issues. Provide end-user support for campus systems and applications when needed.

Security Management: Ensure safety and security of information system assets and protect systems from inappropriate access or destruction. Maintain appropriate security and confidentiality in working with data; including PeopleSoft views.

Secondary Duties of the job include:

Systems Integration: Plan and implement fully integrated systems; operating systems, network and database systems and applications.

Database Maintenance/Management: Design, create, manage and maintain databases including database storage management, procedures and tools for access, database security, and monitoring and tuning the database to ensure ongoing operation and access.

Technology Evaluation: Evaluate and recommend hardware, system software and third-party software procurements.

Storage Administration: Design storage systems to provide for efficient and timely response and operating time. Maintain, monitor health of storage systems, and plan capacity.

Perform other duties as assigned.


Fresno, California, United States of America
California State University System
California State University System
9/14/2017 3:21:05 AM

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