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Williston, North Dakota Full Time Posted: Thursday, 12 July 2018
 
 
Applicants must be eligible to work in the specified location
Engage Mobilize is a team focused on driving digital transformation and bringing modern software design to the Energy, Construction and Mining Industries. Our product is a combination of modern web & native applications that manage, analyze, and report field ticket data for E&P Companies and Service Contractors alike. Our three-tiered platform leverages the capabilities of a smart device to generate Real Time analytics for all steps of a transaction from point of order to accounting.
We work side-by-side with our customers providing them with the tools to drive better business decisions all the way from implementation to custom Real Time reporting.
An Awesome Culture:
Our startup s success will be driven by a team with diverse backgrounds that not only brings ideas to the table but, more importantly, executes on those ideas. Whether working remotely or at our HQ (proudly located in Denver, CO) our team works in partnership to get this new venture growing with a bootstrap mindset. Our culture will be shaped by talented new team members, full of energy and integrity, with a wide range of experiences both professional and personal. Delivering results through open communication will undoubtedly lead to Engage Mobilize s success. A life/work balance will always define our culture.
Our Core Values:
Humor Always - Have Fun
Family & Friends
Act with Integrity
Create Lasting Value
Work Hard
Strike a Balance
Celebrate Success as a Team
What we looking for:
Engage Mobilize is looking for a friendly, organized Software On-boarding Specialist with strong customer service skills to join our team in the Williston Basin. This is a dynamic, fast-paced, and versatile role. This individual will perform remote technical on-boarding for customers on a SaaS-based product. This includes basic software configuration and data migration. This individual will also analyze and verify customer operational needs, business objectives, and other information to aid in the on-boarding process. Additional responsibilities include: coordinating the on-boarding rollout activities, answering customer service calls, scheduling training, managing and entering agency documentation, and providing software navigation training.
Responsibilities & Opportunities of the Role:
  • Train people on Engage Mobilizes Software platform and help roll out new functionality to existing customers.
  • Learn the intricacies of the field ticketing data life cycle.
  • Desire to work in a professional services or product specialist role.
  • Aptitude and appreciation for technology and software.
  • Familiarity with software technical support and/or training.
  • Ability to quickly learn and apply new technology skills.
  • Excellent customer service and interpersonal skills.
  • Excellent written and verbal communication.
  • Self-initiative with the desire to go above and beyond to delight customers.
  • Propose solutions and strategies to business challenges.
  • Identify new or potential sales opportunities.
Minimum Qualifications to Apply:
  • O&G Field Training, Dispatch or any other Field Manager or Level Experience
  • 3+ years of relevant experience related to software on-boarding and/or implementation a plus
  • Excellent verbal and written communication skills
  • Excellent time management skills
  • Ability to perform basic software configuration and data migration
  • Ability to adapt to changing priorities
  • Ability to balance demanding workload with competing priorities
  • Strong proficiency using Microsoft Office 365
  • Experience using ProsperWorks CRM a plus
  • Project management a plus
About Engage Mobilize
Engage Mobilize was founded in 2016 under its parent company Engage Management. Engage Management is a boutique energy consulting firm that specializes in driving operational efficiencies into drilling and completion projects worldwide. Efficiency is always benchmarked on the ability to save time and reduce costs. The leadership team and consultants that founded the company always took issue with the way the capital burn and expense allocation were accounted for at the field level. Hence, Engage Mobilize was drawn up on a napkin.
Field ticketing, in essence, is a required control measure but wastes uncountable resources and capital for both Operators and Service Contractors. As a team, we are not the first to identify this massive waste of time that slows and burdens our industry, but we are in fact the first to build a platform that both sides of the transaction can identify with. Our leadership s experience with consulting on the corporate side coupled with their dirty work boots & faded FRs led to the development of a digital field ticketing solution that respects everyone s workflows and simply makes sense. Our company understands the real workflow at the field level that is intrinsic to driving the total success in a basin for both the E&P s and the Service Providers that support them.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Williston, North Dakota, United States of America
IT
Engage Mobilize
Engage Mobilize
JS5594320431/474086797
7/12/2018 4:44:27 PM

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