VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/
General Summary
Under moderate supervision, develops, researches, tests, and implements business process improvements, procedures and system changes.
Essential Functions
Evaluate business process changes to identify and document business impacts and benefits
Act as subject matter expert to provide business requirements for process improvements and system enhancements
Conduct effective interview/research to determine and document the stakeholders, business needs and requirements
Create and analyzes workflow diagrams
Review technical design deliverables to ensure business objectives are reached
Assist business stakeholders with user acceptance testing, defect reporting and resolution
Assist with training including identification of needs, development of materials, communications of changes, manuals, etc
Provide post implementation support, such as, problem resolution, adjustments to new procedures, and change management.
Develop presentations of materials, models, findings, plans and/or conclusions
Continually looks for process improvement strategies
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business Administration or related field or equivalent analytical experience
Three years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
Three years of experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis
Three years of experience using project planning techniques and methodologies
Three years business process analytics skills within Excel, flowcharting, activity diagrams and workflow models
Understanding and ability to explain related IT systems and their impacts
Ability to multi-task and work in a team environment
Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups
Regularly exercises discretion and independent judgment the in performance of his/her job duties
Preferred Skills
Maturity, professionalism, and high level of discretion
Knowledge of procedural controls and data validation techniques
Must have proficient Excel skills
Strong organizational skills and attention to detail; ability to multi-task and work in a challenging fast paced environment
Solid work ethic with a positive, can-do attitude
Independent worker and analytical thinker with an ability to conduct research, data analysis, resolve complex problems and user acceptance planning and testing
Proven ability to interact with Senior Leadership
Experience with SAP/large scale accounting systems implementations a plus
Thorough understating of accounting principles
Financial modeling expertise a plus
Maturity, professionalism, and high level of discretion
Knowledge of procedural controls and data validation techniques
Must have proficient Excel skills
Strong organizational skills and attention to detail; ability to multi-task and work in a challenging fast paced environment
Solid work ethic with a positive, can-do attitude
Independent worker and analytical thinker with an ability to conduct research, data analysis, resolve complex problems and user acceptance planning and testing
Proven ability to interact with Senior Leadership
Experience with SAP/large scale accounting systems implementations a plus
Thorough understating of accounting principles
Financial modeling expertise a plus
Working Conditions/Physical Demands
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
