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Cape Town
IT, Sales and Marketing, Media

Position Objective: Our client a very large reputable brand based in Cape Town is looking for a Social Media Engagement Manager. If you have 2+ years' experience in managing a small team. Responsibilities: Identify complaints and differentiate between brands and product lines to bring to resolution. Social Media Complaint handling. Analyse and interpret reputational risk faced on social media and provide solutions to mitigate such risk. Work cross-functionally to identify opportunities to improve the customer experience and align more closely with customer preferences. Manage good records of...  more ->

24/06/2022 11:19:13